What should I wear to my lesson?
In most instances comfortable sporting attire is appropriate i.e. leggings/shorts and a tight fitting T-shirt or singlet, or participants may wear a leotard if they wish. Remember our classes involve lots of dynamic movement, rolling and going upside down. Tight fitting clothing will ensure you don’t get caught up or have your vision impeded. We do ask that you wear attire free of buckles, zips, belts, skirts, dresses, bracelets, necklaces, rings. Bare feet is also necessary in our classes so that you can feel the surfaces under your feet and you are getting appropriate sensory feedback. It also protects our fantastic equipment. Some performance / competitive groups may require uniforms and/or leotards for training. Reference is made to this alongside class descriptions on the website but will also be communicated directly via email to the families involved.
What should I bring?
Please ensure that participants bring a drink bottle to every lesson labelled with their name. Hair should be pulled neatly and securely away from the face so that it stays up for the entire class.
Please leave valuable articles at home, including but not limited to, jewellery, mobile phones, electronic tablets and anything that is special to you, as we cannot be responsible for these items during class time.
Are your coaches qualified?
Yes! All of our coaches are nationally accredited with Gymnastics Australia through their Coaching Education Framework. These qualifications require an ongoing commitment to learning and education with a minimum of 6 hours updating each year. Coaches at Peninsula Gymnastics also participate in a full day of workshops each quarter.
Can I stay and watch my child?
While we are under operating restrictions due to COVID-19 we are encouraging caregivers to drop and go where possible. Our customer lounge area is limited to 14 people at a time. If you need to accompany your child into the facility you will be require to fill out the visitor log to record your attendance inside the facility. You will need to remain inside the customer lounge and not enter the fenced area, as this will impact the number of participants able to participate in classes.
What if my child is reluctant to join in?
New environments can be daunting even to the most confident of individuals. Our staff will do everything they can to ensure that you feel nurtured and supported through your first experience in the gym, while you find your feet and explore our fun equipment. Some participants may spend the first class taking it all in and observing the comings and goings before feeling confident to show their personalities. This is part of the reason we offer our 14 day new member guarantee. Come to more than one lesson before you make any decision on your continued enrolment. We know Peninsula Gymnastics has something to offer you.
Can I join mid year?
Yes! You can join any time there are availabilities in the class. Call and speak to our Customer Service Team to work out a time that suits you.
What is the new member 14 day money back guarantee?
We know Peninsula Gymnastics has something to offer you! For the cost of just one class we offer your first lesson as a no obligation trial before becoming a member. We are so confident that you will love your experience with us and your tuition, that should you wish to cancel your membership within 14 days of your first lesson we will issue a full refund inclusive of trial class, registration and any tuition payment.
Can I do a make-up lesson?
We understand that things come up and you may miss a class every now and then, through illness, specialist appointments, school camps etc. That’s why we offer make up tokens. Simply notify us through the Customer Portal or let the Customer Service Team know that you are going to be absent prior to the class and they will assist you with booking a make up where there is availability within your program. In some specialist classes we do not have the ability to offer make up sessions, as they do not have a duplicate class in the schedule. This includes the Gymstar Competitive Program, Tumbling & Conditioning, Teen Fit, Adults and BabyGym. No refunds will be issued for sessions that are missed in these classes. Please see visit here on the website for further details regarding the make up service.
What happens if we have booked a holiday, can we pause our enrolment?
We like to be agile and flexible, so to complement this we are also giving every member the ability to PAUSE their child’s enrolment for up to 2 weeks during the calendar year.
Know you are going away? School camp?… You can put your child’s spot on hold for either one week at a time on two separate occasions, or you can pause for a fortnight in one go, with the guarantee that your child will have their spot to return to! We will then apply a credit to your account for that period. Please note we will require a minimum of one week’s notice to implement the pause on your child’s enrolment. This new feature will also provide further opportunity for members to book make-up classes.
What are the tuition dates?
Monday the 18th January 2021 through until Saturday the 18th December 2021.
We are excited to be able to offer regular classes in 2021, year round, with a 4 week scheduled curriculum break over Christmas and New Year, offering 48 weeks of tuition for your child to enjoy maximal movement opportunities! Continuous enrolment means continuous learning opportunities and consolidation of skills, with minimal interruptions.
Summer Break Program
Our Summer Break Program runs in January during our scheduled curriculum break
Can I change my class?
You are welcome to change your class schedule at any time. Simply call our Customer Service Team and they will discuss your needs and available times.
What does the annual insurance and registration fee cover?
The annual registration and insurance fee covers your membership with Gymnastics Australia, Gymnastics Victoria and Peninsula Gymnastics. It provides an assurance that you are participating with an affiliated club of Gymnastics Australia for which there are high standards of qualification and compliance. Through this program registered participants are also covered through Marsh Advantage Insurance for personal injury. You can view the policy documents and what is covered here. Your registration and insurance expires December 31st each year and is payable for the following year to continue your participation.
Can I take multiple classes?
For sure! Enrol in as many classes that suit your needs. A 10% class discount will be applied to your 2nd, 3rd or 4th enrolment
Can I take photos of my child?
You are welcome to take photos of your child from the customer lounge. We ask that you respect the rights of other individuals and not capture other children in your photos without explicit permission. For those in caregiver assisted classes you are welcome to take photos of your child from the movement space but again we ask that you respect the rights of other individuals and not capture other children in your photos without explicit permission
Are there discounts for siblings?
Absolutely! We’d love to have all of your family involved. We offer a 10% discount on concurrent direct family member enrolments, that includes you Mum and Dad! (applied to the lower tuition amount)
Do you have a heat policy?
Peninsula Gymnastics will follow advice from State Emergency Services regarding severe weather warnings. Members will be advised by SMS and email if a class is cancelled due to state emergency warnings. Make up lessons will be provided if dangerous weather conditions require the cancelling of classes. Refunds will not be issued for lessons cancelled due to severe weather.
I would like to speak to my child’s coach?
We encourage open communication between the coaching staff and members of Peninsula Gymnastics. Most of our coaches coach back to back classes, so we ask that you communicate to the office via email or phone if you need to speak to one of the coaching staff and we will arrange an appropriate time. The movement area team leader is often available in urgent situations, again let the one of Customer Service Team know and they will be able to get a message to them in the movement space.
Can I pick my child up later or leave a sibling/friend to watch?
Responsibility by Peninsula Gymnastics is taken for participants for the duration of their scheduled class. We cannot assume responsibility for those dropped off early or picked up late. Please ensure that you drop off your child at their scheduled start time and pick them up in a timely manner (within 5 minutes of their finish time). Siblings / friends not enrolled into a scheduled class are the responsibility of the transporting adult and are not to be left unaccompanied. Please escort children into and out of the venue safely. Transporting adults assume responsibility from the door of the facility and are responsible for safety in adjoining parking areas.